Changelog

Follow up on the latest improvements and updates.

RSS

New
Skills
Teach Hatz how you like a task done once, and it follows the same steps every time. A skill is a saved set of instructions, plus any files it needs, for work you repeat, like a client update, a ticket recap or an onboarding checklist.
  • Make one in chat:
    tell Hatz what you want, for example "Make a skill that turns my Patch Tuesday notes into a client-ready summary." Hatz drafts it, and you review it before saving.
  • Use it in chat:
    just ask for the task, and Hatz uses the right skill. You can also pick one by typing
    /
    in the chat box.
  • Bring your own:
    already built skills in another AI tool? Import them, even a whole folder, and choose what to include.
  • Manage them in Workshop → Skills:
    create, search and edit your skills there, or start one from the model selector.
  • Every new skill gets a structure and security check before it's ready to use.
Skills in Workshop
Create a skill in chat
Google Calendar Integration
Connect Google Calendar so Hatz can read your schedule and create or update events. Before Hatz emails anyone an invite or an update, it shows you a preview in chat and waits for your OK.
  • Find it in
    Settings → Integrations
    (search "Google").
Screenshot 2026-10-30 at 12
Slack Integration
Connect Slack in a click, with no custom MCP setup needed. Once it's connected, Hatz can work with your Slack channels and messages from chat.
  • Find it in
    Settings → Integrations → Slack
    .
Screenshot 2026-10-30 at 12
LLMs
GPT-6.1 Terra
GPT-6.1 Terra was added to the model selector for chats, agents and workflows. It's a fast everyday model that reads images as well as text.
  • Credits:
    1.25x per message, the same as Claude Sonnet 5.5.
  • How it compares:
    close to GPT-6.1 Sol and GPT-6 Astra at reading images, with far fewer factual mistakes than GPT-5.6 Terra.
  • Good for:
    client emails and proposals, reading screenshots and scanned forms, and pulling details out of invoices.
GPT-6.1 Terra benchmark
Reflection Beam
Reflection Beam was added to the model selector for chats, agents and workflows. It's a fast, efficient model for text, with up to 1M tokens of context.
  • Credits:
    0.33x per message, the lowest multiplier in Hatz.
  • How it compares:
    ahead of larger open models at working across connected apps and tools.
  • Good for:
    high-volume work where credits matter, like summarizing long documents and multi-step tasks across your apps.
Reflection Beam benchmarks
Rather not choose? Stay on Auto and Hatz picks the right model for each task.
New
Decide Steps in Workflows
Workflows can now make simple calls on their own: which team a ticket belongs to, how urgent it is, or whether it needs a person to look at it. Add a Decide step, ask your question in plain words, and the steps after it use the answer. It's fast and uses a fraction of the credits of a full AI step.
  • Add one from
    Add new Step → Decide
    and try it on a sample first.
  • Already have a workflow? Ask Hatz to optimize it with Decide steps, and Hatz applies the changes for you.
Decide step in a workflow
Response Feedback in Chats
Rate any Hatz answer
Bad
,
OK
, or
Great
. Your ratings show us where Auto picks the best model, so we can keep improving it.
  • Bad
    asks what went wrong and offers a retry with that feedback in mind.
  • Now and then, Hatz asks for a quick 1–5 rating, at most once every six hours.
Response feedback
IT Glue Integration
We added an IT Glue integration. Connect your IT Glue account so Hatz can read your client documentation. It's read-only, so nothing in IT Glue changes.
  • Find it in
    Workshop → Connections → IT Glue
    .
  • In beta:
    it shows up once an admin turns on
    Enable Beta Features
    in
    Settings → Organization Settings
    .
IT Glue
Password-Protected Artifact Links
Share an artifact with a client behind a generated password, no Hatz account needed. New links are password-protected by default,
Copy share message
puts the link and password in one message, and publishing a new version keeps the link working.
Password-protected link
Improved
Shadow AI Scan Reports
Every Shadow AI scan in Activate now produces a client-ready report: what the scan found and its overall risk rating, the AI tools that stand out and how each handles company data, the controls that keep AI safe, and a 90-day plan from detected to managed. The report lives in Activate with the scan.
Shadow AI scan report
Settings in the Tenant Sidebar
The tenant sidebar's
Workspace
section is now
Settings
, matching the MSP admin side. Account, API keys, AI preferences, integrations, and administration all live there, and bookmarked links still work.
Settings in the sidebar
Duplicate an Artifact
Make your own copy of any artifact you created or that was shared with you, then edit the copy while the original stays as it is.
  • Click
    Duplicate
    at the top of the artifact. Hatz copies the version you're viewing and opens your copy in a chat.
Duplicate an artifact
Fixed
Choose a Model from the Multipliers Table
: Scroll through the multipliers tab and choose your model directly from that view.
Multipliers table
New Left-Hand Navigation
Hatz moves its navigation into a sidebar on the left. Chat, Workshop, AI Phone Agent, Learn, and Workspace each open to list their pages, and the page you're on stays highlighted. Pages across Hatz also share consistent spacing and titles, with clearer empty states and tables that scroll cleanly.
left-hand-navigation
LLMs
Claude Haiku 5.5
Claude Haiku 5.5 was added to the model selector for chats, apps, agents, and workflows.
  • Credits:
    the same multiplier per message as Claude Haiku 4.5.
  • Good for:
    classification, pulling details out of documents, chat, and tool use, with up to 1M tokens of context.
Gemini 4 Argon
Gemini 4 Argon was added to the model selector for chats, apps, agents, and workflows.
  • How it compares:
    Google's benchmarks put it ahead of Claude Opus 5.5 and GPT-6 Astra on DeepSWE, a real-world software engineering benchmark.
  • Good for:
    reasoning, coding, and long documents, with up to 1M tokens of context.
vendor-gemini-4-argon-benchmark-table
Model Catalog Maintenance
Older models have been retired so Hatz can focus on the most capable, most credit-efficient models.
  • Nothing to update:
    any agent, workflow, or default that used a retired model now runs on its successor automatically.
  • Same credits:
    each successor is priced the same as the model it replaces, so nobody pays more.
  • Stay on Auto:
    Auto always routes to the current best model for the task.
Improved
Compact Tool Calls in Chat
When Hatz uses a tool in chat, each call shows as one line that says what it did, such as "Searched the web" or "Ran Python". Any member can click a line to see the code and output. A failed call shows in red and opens on its own.
compact-tool-calls
Fixed
  • Memory search:
    Hatz finds saved memories by meaning, even when a question uses different words.
New
Hatz Voice Mode
Any member can talk with Hatz in chat and hear it answer out loud. Click the wave icon in the chat box to start.
  • Real work, by voice:
    ask for an artifact, a document, research, or something in a connected app, and Hatz does it as a normal chat turn while the conversation keeps going.
  • Natural back-and-forth:
    talk any time to interrupt. Hatz listens, thinks, and replies out loud, with live captions under the orb.
  • Voice commands:
    say "cancel that" to stop a running request, or "end voice" to finish.
  • Every exchange is saved to the chat.
    Press
    Esc
    or
    End voice
    to go back to typing.
image
image
Download Menu for Artifacts
Any member viewing an artifact gets one
Download
menu, with the original file at the top and its export formats below.
  • Named files:
    downloads are named after the artifact's title, on public pages too.
  • PDF:
    HTML apps download as PDF, and PowerPoint files can now download as PDF as well.
  • Deck navigation:
    slide decks show a small Prev / Next control that tucks away while idle.
image
Improved
Research With Real Sources
When Hatz searches the web with Perplexity, it can bring back the actual pages and links, so answers cite sources people can open and check. Works in chats, agents, and phone agents with Perplexity turned on.
Role Settings in One Place
MSP admins manage a custom role from one
Role Settings
dialog under
Customize Roles
, including moving several people onto a role at once.
Screenshot 2026-10-08 at 5
User Rate Limiting
Requests made with Hatz API keys have limits on requests, tokens, and simultaneous calls for each key and the user and organization that own it. This is to improve reliability with our services. Using Hatz in the app isn't affected.
New
Refreshed Chat
Any member gets a redesigned chat, with new navigation, a new composer and appearance controls.
  • Resizable sidebar:
    drag the sidebar to the width you want, or collapse it.
chat-refreshed
  • Search every conversation:
    press
    Cmd+K
    or
    Ctrl+K
    to search chats, including older ones and chats inside folders.
chat-search
  • Appearance:
    choose
    System
    ,
    Light
    , or
    Dark
    from the account menu.
chat-appearance
Microsoft 365: Agents Can Take Action
Agents connected to Microsoft 365 can now act in Outlook, OneDrive, and SharePoint, not just read from them.
  • Send email:
    chat asks a person to approve each email before it goes out. Emails keep their formatting (bold, lists, links) in Outlook.
  • Calendar:
    cancel meetings, and accept, tentatively accept, or decline invites.
  • Files:
    upload to OneDrive and SharePoint, and share files with people inside the organization.
  • Sharing outside the organization:
    a person approves each external share or "Anyone" link.
  • SharePoint lists:
    add and update list items.
  • Deletes are confirmed in chat
    before anything is removed.
  • The organization's own Microsoft 365 sharing policies still apply. When Microsoft blocks a share, chat shows Microsoft's reason.
LLMs
Claude Sonnet 5.5
Claude Sonnet 5.5 was added to the model selector for chats, apps, agents, and workflows.
  • Where Auto uses it:
    Performance mode, the default, sends its hardest tasks to Sonnet 5.5, and Turbo uses it for complex work, with the most demanding requests going to Claude Opus 5.5. Lighter coding tasks now go to GPT-6 Luna.
  • Credits:
    1.25x per message, the same as Claude Sonnet 5.
  • How it compares:
    Anthropic's benchmarks put it well ahead of Sonnet 5 on agentic coding and knowledge work, and close to Claude Opus 5.5 (2x).
  • Good for:
    everyday work that needs a strong model: fixing bugs, and polished documents, slides, and spreadsheets.
hatzrel-auto-modes
hatzrel-vendor-sonnet-5-5-benchmarks
DeepSeek V4.1 Flash
DeepSeek V4.1 Flash was added to the model selector for chats, apps, agents, and workflows. It's a fast, low-cost model for members who choose their own model, built for long documents, images, and tool use.
  • Credits:
    0.33x per message, the lowest multiplier in Hatz, alongside GLM 5.3 Flash.
  • How it compares:
    DeepSeek's benchmarks put it ahead of Kimi K3 and GLM-5.3, and level with or ahead of Claude Opus 5 and GPT-5.6 Sol on three of four agentic benchmarks.
  • Good for:
    high-volume work where credits matter: summarizing long files, reading screenshots and images, and routine steps in agents and workflows.
  • With Auto:
    Auto doesn't route to it today and already sends lighter work to low-multiplier models like GPT-6 Luna and GLM 5.3 Flash. Choose DeepSeek V4.1 Flash from
    All Models
    when you want it specifically.
vendor-deepseek-v4-1-benchmark
Retired models:
  • Kimi K2.6, Kimi K2.7-Code, Inkling, and DeepSeek V4 Pro have been retired by their provider. Any agent, workflow, or default that used one now uses a replacement automatically, and DeepSeek V4 Pro moves to DeepSeek V4.1 Flash.
Presenter Tools for Artifacts
When you present an artifact full screen, a small toolbar now offers
Cursor
,
Laser
, and
Pen
, so you can point at and draw on what you're showing.
  • Slide decks:
    each slide keeps its own drawing. Move to the next slide and it starts clean; go back and your marks are still there.
  • Clear and undo
    work on the current slide only.
  • Drawings are temporary:
    they're never saved into the artifact or its downloads, and they clear when you leave full screen.
presenter-tools
Improved
Timestamps and Thinking in Chat
While Hatz works on a reply, a status line now sits right under it in the conversation, showing what it's doing (thinking, using tools, responding) and how long it's been going. When it finishes, the reply shows how long Hatz thought.
Screenshot 2026-10-01 at 8
chat-thinking-recording
MSP Admins
Activate: Add Your Own Use Cases
In
Activate
, a customer's
Use Cases
tab now has an
Add use cases
button. Pick
Workshop items
you've shared with your tenants, write your own, or have AI suggest one.
  • Enrich this item:
    Hatz researches the use case in about a minute, then fills in its hours, value, and talking points from what it finds.
  • Into the pitch:
    enriched use cases appear in the pitch you generate. You can leave one out of the proposal, though including it is recommended.
  • Who Has Access:
    MSP admins using Activate.
activate-use-cases
Custom MCP Servers With Public OAuth Apps
  • Members adding a custom MCP server can connect one whose OAuth app doesn't use a client secret. In
    Add Custom MCP Server
    , choose
    OAuth
    , then
    I have credentials
    , then
    Public client (no secret)
    .
custom-mcp-public-oauth
New
GPT-6 Sol and GPT-6 Luna
"More ways to bring frontier intelligence into the work you do every day." — OpenAI
Any member can select OpenAI's two newest GPT-6 models in chat, agents, and workflows.
  • GPT-6 Sol
    is built for complex reasoning, coding, and agentic work.
  • GPT-6 Luna
    is the fastest GPT-6 model, made for high-volume everyday work like summarizing, drafting, and routine automation.
  • Both have a 1.05M-token context window and up to 128K tokens of output.
models-a-picker
Grok 4.6 and Grok 4.7
"Grok 4.7 is our most capable model for coding and knowledge work." — SpaceXAI
Any member can select xAI's two newest Grok models in chat, agents, and workflows.
  • Grok 4.7
    is xAI's most capable Grok model for complex reasoning, coding, and agentic work.
  • Grok 4.6
    is built for coding, agentic tasks, and knowledge work.
  • Both read images and offer configurable reasoning. A custom role that blocks xAI models blocks both.
models-c-grok-gdpval
Claude Opus 5.5
"Opus 5.5 is a major step up from Opus 5. It's the new leading model." — Anthropic
Any member can select Claude Opus 5.5 in chat, agents, and workflows. It is Anthropic's latest Opus model for long-running agentic coding and knowledge work, with a 1M-token context window and adaptive thinking always on.
models-d-opus-benchmarks
MSP Admins
Activate: Ready-Made Use Cases for Every Prospect
A prospect's
Use Cases
tab in Activate opens on five Hatz Official use cases, each modeled for that company's size.
  • Each card shows the hours and dollars a year it gives back, and the totals update when the headcount under
    Modeled for
    changes.
  • Open a card for talking points (Hook, Proof, Provide, Objection), tips to get started, and
    How we got this
    , the math and sources behind the estimate.
  • Generate pitch
    creates a branded PDF with the same numbers to help guide conversations with the prospect.
  • Creating a tenant from a pitched prospect copies the included use cases into the new tenant, and its AI Quickstart Checklist lists their tips as first steps.
activate-a-usecases-tab
activate-c-usecase-flow
New
Weekly Credit Limits
MSP admins can set a weekly credit limit on a custom role, separate from the monthly one, and choose what happens when someone reaches it.
For MSP admins
  • Pick the role, set the weekly credit amount, and choose the behavior at the limit: Block or Auto only.
  • Block
    pauses new AI requests until the limit resets. Anything already running finishes.
  • Auto
    only
    keeps people working on the lower-cost Auto tiers you choose, instead of stopping them.
  • Weekly limits reset every
    Wednesday at 12:00 PM Eastern
    .
For users with a weekly limit
  • You get an in-app warning at 80%, and again at 95%, before anything changes.
  • At the limit you either pause until Wednesday, or switch to your admin's approved Auto models with a banner showing which models and when your limit resets.
  • Your account menu shows credits used, your limit, and the exact reset time.
  • Request more sends your admin a request directly.
LinkedIn MCP Integration
Any member can connect their LinkedIn account and post from chat — through the
Tool Selector
, or under
Workshop → Integrations → LinkedIn
.
  • Post text, pictures, videos, links, or polls through Hatz.
  • Hatz uploads your files. Hand it a JPG, PNG, GIF, or MP4 — up to 20 pictures in one post.
  • Links post as a card, with a headline you choose.
  • Polls take up to four options.
  • Posts go to your connections unless you ask for public.
  • Delete a post by prompting Hatz — it confirms which one before removing it.
Screenshot 2026-09-17 at 2
Larger File Uploads
Any member can attach files up to
75 MB
— documents, images, audio, and archives. Full decks, recorded calls, and scanned document sets go in whole, in chat and as sources for agents and apps.
Your Hatz AI-as-a-Service Status
  • Enrolled MSP partners see their current Hatz business status and first sale window on the dashboard beside credit usage.
  • The four tiers are Getting Started, Launched, Proven Model, and Established AI Practice. Tiers are measured by account growth in relation to the Hatz partner community.
The tier card moving through Getting started, Launched, Proven Model and Established AI Practice
  • The window shows time left to first sale. It turns urgent inside the last two weeks, as well as shows status as they build their AI-as-a-Service practice.
download-1
Fixed
  • Files in a conversation
    : Revising a generated file replaces it, so one current version is left rather than two with the same name.
  • Microsoft 365 calendar
    : Calendar reads come back in the time zone the caller asked for.
  • Autotask fields
    : Autotask picklist fields read as their labels, so a synced record shows the same words your PSA shows.
New
Shared Credentials now cover OAuth
MSP and tenant admins can connect an integration through their organization's own OAuth app, and it applies across the workspace.
  • Shared custom MCP servers can be set up with OAuth as their sign-in method, with a redirect URI you can copy straight out of the dialog.
  • Configure, rotate, remove, and check an app's status from Integrations & Tools.
More in Hatz Learn Resources
Everyone sees:
Hatz YouTube Channel
image
For MSP admins, under
Learn → Resources
in the Admin dashboard:
  • Roundtable
    : registration for the MSP roundtable
  • Feature Friday
    : registration for the weekly feature session
  • AI Adoption Leader Bootcamp
    : the full video playlist
  • AI-as-a-Service Checklist
  • MSP Go-To-Market Toolkit
  • Trust Center
image-1
MSP Admins
: Activate Improvements
Remove a Prospect From Your List
MSP users with a prospect-management permission can deactivate a PSA-sources prospect from the customer table or their company page, after confirming the exact prospect.
  • Company details, contacts, and source presence keep syncing, so your next PSA sync leaves the prospect off the list.
  • Recovery re-enables a prospect at any time, preserving source exclusions and restoring public links that were otherwise valid.
Activate: Shadow AI Scans
MSP admins can run device-discovery scans that finish in about three seconds, with detection counts reflecting distinct devices.
  • A new scan can start for a prospect at any time.
  • Scans past their 14-day link show an Expired label.
  • Collector setup covers one platform at a time — Windows, macOS, or Linux.
  • The collector script reports to the environment it came from, and rate limits scale for larger fleet rollouts.
image
Activate: PSA Reconnect
Reconnecting a PSA integration — ConnectWise, Autotask, or Halo — keeps your existing connection in place until the new credentials are confirmed.
New
Hatz Learn Resources
hatz-learn-resources-end-customer-v2
Hatz Learn has a Resources tab, with its own set of guides, walkthroughs, and videos for each audience. Everything opens in place — videos play on the page, and the reference material opens as a Hatz artifact.
For your team, under
Learn → Resources
:
  • Hatz AI Glossary
    — Hatz and AI terminology in one place, for anyone meeting the platform for the first time.
  • Universal Use Cases
    — practical ways teams put AI to work, to hand someone who is not sure where to start.
  • Hatz Tower
    — a dungeon crawler game built in Hatz that puts your AI knowledge to the test
  • What Is Hatz?
    — a short video introduction.
  • LAB (Learn And Build)
    — register for the Learn And Build webinar.
For MSP admins, under
Learn → Resources
in the Admin dashboard:
  • Admin Training
    — administering Hatz for the companies you manage.
  • Hatz Activate Demo
    — a guided walkthrough of Activate.
  • Hatz Activate Webinar
    — how Activate supports MSP growth.
The two sets are kept apart: your clients see their own Resources tab, and the MSP enablement material stays in the Admin dashboard.
Gemini 3.8 Flash
Google's newest Flash model is in the model selector for chat, apps, agents, and workflows, with a 1-million-token context window and a 65,536-token output ceiling.
download
  • Google reports 61.4% on Vals Finance Agent v2 for financial analyst tasks, against 59.0% for Gemini 3.7 Flash, and 89.4% on Terminal-bench 2.1 for agentic terminal coding, against 85.8%.
Claude Fable 5.1
Anthropic's newest Fable model is in the model selector for chat, agents, and workflows, with a 1-million-token context window, a 128,000-token output ceiling, and adaptive thinking always on.
download-3
  • Anthropic reports 52.6% on Terminal-Bench-Science 0.1 against 24.7% for Claude Fable 5, and 55.8% on Terminal-Bench 4.0 against 42.0%.
  • Vision and tool calling are supported, so images and multi-step tool work stay in the same conversation.
  • Auto routing sends the most demanding text work to it.
GLM 5.3
Z.ai's full-size GLM 5.3 joins GLM-5.3-Flash in the model selector for chat, agents, and workflows, with a 1-million-token context window and a 262,144-token output ceiling.
download-2
  • Built for complex system engineering and long-running agent work.
  • Z.ai reports a 50% gain over GLM 5.2 on its own Code Bench, and Terminal-Bench 3.0 moving from 4.6 to 28.3.
MSP Admins
Activate: Shadow AI Scans are Easier to Deploy Through Your RMM
  • The collector download is named for the prospect it belongs to, and the prospect's name appears in the script itself, so a batch of scans is easier to follow.
  • Setup splits into two labelled paths: deploy across a fleet through your RMM, and includes backup instructions to deploy by hand.
  • macOS and Linux scans now work with NinjaOne System/root jobs — Open an existing scan, click Deploy to more devices, download the updated macOS/Linux collector, and replace the script in NinjaOne.
  • The Windows collector runs under Syncro, and the macOS and Linux collectors run as System or root, so RMM-launched jobs report their devices back.
  • Windows scans now work through Syncro — Open an existing scan, click Deploy to more devices, download the updated Windows collector, and replace the script in Syncro.
Activate: PSA Sync Updates
  • Autotask sync is more reliable for MSPs with a large number of companies
  • Pressing Sync while a run is already going tells you the run in flight and when it started.
  • Faster PSA Sync for ConnectWise (no more timeouts)
Who Has Access:
Primary Admins, Admins, and Sales Users.
New
GLM-5.3-Flash is now in the model selector for chat, apps, agents, and workflows.
  • Approaches Claude Opus 4.8 on coding and agentic benchmarks — near-frontier intelligence in a much smaller, faster model.
  • Built for speed, so it responds quickly even on demanding tasks.
  • Extremely affordable and makes your credits go a lot further.
"
GLM-5.3-Flash shows that frontier intelligence does not have to come at frontier cost.
" — ZAI
Screenshot 2026-08-28 at 12
Request a Phone Agent From Your MSP
  • Tenant admins can now request a phone agent directly, using the same setup process MSP admins use — minus the number selection which occurs after approval.
PATR
  • Primary admin and billing managers receive the request via email and in the phone agents page in their tenant. hey can review the exact configuration the tenant submitted, then approve or decline.
Screenshot 2026-08-27 at 7
requestingagent
  • The billing cycle begins once admins approve the request. Provisioning is official and the tenant is notified only once admins pick the phone number.
Screenshot 2026-08-27 at 7
  • Who Has Access:
    tenant admins can request; MSP admins with billing rights review and approve. Available for MSPs on per-minute phone billing.
Phone Agent: New Create Flow
Creating a phone agent starts with one screen: pick a curated template, copy one of your existing agents, or start from scratch.
image
  • Templates ask a few setup questions specific to that template — business hours, emergency escalation, and the like — and write your answers straight into the agent's instructions.
Play Call Recordings in the App
Every recorded call now has a play control right in the call log, so you can listen to the whole conversation without needing a summary email.
PhoneAGE
Hatz Learn Moved In-House for All Tenants
  • Hatz Learn now runs natively inside your tenant dashboard — no more logging into a separate TalentLMS site for training.
  • Completed courses and certifications carried over automatically, so your record stays intact.
  • If you were partway through a course when the move happened, you'll start it fresh in Hatz Learn — nothing is marked complete that wasn't.
  • Find it directly from the Learn tab in your dashboard nav.
Screenshot 2026-08-27 at 7
Improved
Compliance & Logs: Filter by Multiple Event Types
You can now select more than one event type at once when filtering Compliance & Logs, so a single search covers everything you're looking for.
Screenshot 2026-08-27 at 4
MSP Admins
Various improvements to Activate, including:
Choose Which Companies Import From Your PSA:
Control exactly what gets imported instead of an all-or-nothing sync. Filter by each PSA's own live classifications, preview how many companies match, and only those sync going forward.
  • ConnectWise types and statuses
Screenshot 2026-08-27 at 6
  • Autotask company types
Screenshot 2026-08-27 at 6
  • Halo customer relationships
Screenshot 2026-08-28 at 12
Edit Imported Company Details:
  • Correct a company's name, domain, or primary contact right after import — your edits stick even through a later PSA resync, and updating the domain re-anchors matching and can kick off a fresh enrichment run.
Screenshot 2026-08-28 at 12
Higher Margin Projections:
  • The Revenue Calculator in Hatz Activate now supports margin inputs up to 500%, so you can model pricing that matches your services.
Screenshot 2026-08-28 at 12
Fixes
  • PSA Reconnects No Longer Duplicate Your Customer List:
    Disconnect and reconnect the same PSA instance and your existing imported customers carry over instead of duplicating — the filtering above still applies on every resync.
  • Clearer Resource Access:
    The Resources button on a customer profile in Hatz Activate is labeled View Resources once resources exist, and opens straight to the Resources tab.
  • HaloPSA Sync:
    Full Contact Details: Contact name, email, and domain now populate for every HaloPSA-synced customer, and a sync automatically refreshes its own access to keep running to completion.
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