Feature Requests

Currently, if we create an Agent it's only available for the user who created it. There's no option to share this agent with all users, and instead they have to create it on their own.

It would be great to have integration with ITGlue (and other documentation platforms) so we can use the Chat and AI Apps to search for information in the documentation platform or ask questions about standard operating procedures.

I’d love to see a dictation/voice-to-text input option in ChatGPT. Typing out long, detailed prompts can be time-consuming, and being able to speak naturally would let me provide more thorough context, faster. I use dictation in other tools like Copilot and find it extremely useful. Having a microphone button to speak prompts directly in ChatGPT (with support for punctuation and auto-formatting) would save time, improve accessibility, and make interactions feel more natural.

I would like to be able to set an option in the system prompts if they want to speak to sales they say “sales” is there a way I can get the email from the AI agent to send to our sales email address, only if they say sales? As we already have our support email address in the “To email”.

When generating a response, choose the file type to "export as"

It would be great to allow user management through the API so it can be automated by an automation tool (such as Rewst, Power Automate, est.). Automated on/off boarding for MSP's and Clients is growing quickly.

Would be helpful to have a link or something on the main page on how to reach out to support.

currently capped at 4 agents

When creating agents it would be nice if we can do a side-by-side comparison to see how different models answer or behave. IE creating a new agent to answer questions and we have a system prompt setup. We want to see which model (GPT, Gemini, or Claude) answers the way we want. Right now we have to change the model every time and test, it would be nice to select the models we want to test with and see the output at the same time.