Feature Requests

Providing a mobile-friendly version or dedicated app for the platform would allow users to access tools and features on the go, ensuring flexibility and convenience across devices. Request from PCH Customer

We should have the right to publish/hide apps at will.

As a marketer, we'd like to generate some quick video content to add to our post calendar so that we can generate more leads around AI product offerings

I would like a feature that allows users to export the current dashboard view, including all graphics, lists, blocks, and visual elements, into a PDF document. This export should retain the visuals, allowing it to serve as a professional monthly or quarterly report for clients. Details: -The PDF should include all visual components of the dashboard (charts, graphs, lists, blocks, etc.) exactly as they are displayed within Hatz. -Users should be able to select a specific tenant (or client) dashboard for export. The exported PDF should support adding our branding and the client's branding (logos, colors, headers, etc.). -This feature would streamline client reporting, helping showcase credit usage, model activity, top users, and other key metrics in a professional format. Use Case: Creating client reports that are visually consistent with the live dashboard, saving time and ensuring clarity in presenting the value and insights from the Hatz platform.

When generating a response, choose the file type to "export as"

To have the Auto-Tool feature (which is great btw!) remember its last setting. I'd like to have it ON by default.

It would be awesome to have cron triggers for workflows so that we can execute them on a routine interval (every morning at 7am, first day of the month, etc.). Ideally it would support proper cron expressions, but a simple menu to pick common intervals from would be a nice addition. It would be great to have other triggers or the ability to webhook in and out of the platform for event-based actions, but I think cron triggers at a minimum could still be helpful for a larger number of users.

For Connectwise (and other PSAs) it would be nice to have the prompts integrated so that ticket updates from technicians can be supported by the AI platform. For CW specifically, this would be similar to their new sidekick offering. Furthermore, if the Phone App and Chat App can both send emails via he platform using the submitter's email address instead of " no-reply@hatz.ai ", it would allow most PSAs to generate the ticket under the user's account and company. If the from email isn't possible, a great feature would be integration with the PSAs so that when the phone or chat app is asking for information, it can search the PSA for the proper contact and then submit the ticket under a contact already in the PSA so they don't have to provide a bunch of redundant info (first name, last name, email address, phone number, company name, etc.). Simply providing an email address and mobile number could likely populate all the needed information for the user, and then create a ticket in the PSA for that user without emailing.

I have some users who prefer to use different LLMs for the majority of their AI needs. Today, it defaults to GPT 4o for everyone when you log into Hatz. It would be great to have a setting for each individual user that allows them to select the default LLM that comes up when they log in, so they don't have to change it each time.

It would be great to have integration with ITGlue (and other documentation platforms) so we can use the Chat and AI Apps to search for information in the documentation platform or ask questions about standard operating procedures.