Problem:

A large and growing segment of our customer base consists of native Spanish speakers. Currently, we are unable to utilize the AI Phone Agent to serve this demographic, which creates a gap in our customer service and forces these customers into manual support queues.

Proposed Solution:

We request the development and integration of a Spanish-speaking AI Phone Agent. This agent should be able to handle conversations fluently in Spanish, including understanding various common accents.

Benefit:

This feature would be a game-changer for our business. It would allow us to:

>Provide equitable, 24/7 automated support to our Spanish-speaking customers.

>Improve customer satisfaction and accessibility.

>Reduce the load on our bilingual human agents.

>Expand our market reach in Spanish-speaking regions.

Thank you for considering this important feature.