Autonomous Email Sending (per agent)
in progress
R
Rebecca Hailey
Currently, when an agent attempts to send a new email (not a reply in the same thread), the message is saved as a draft in the user's Outlook Drafts folder instead of sending. This blocks automation workflows where the agent needs to proactively contact different recipients.
Requested: Allow workspace admins to enable autonomous sending on a per-agent basis.
Suggested options:
Disabled (default, current behavior)
Internal Only (can send to tenant domain addresses)
Internal + Approved External
Safeguards: Admin-only config, rate limiting (e.g., max 50 emails/hour per agent), audit logging.
M
Mark Leeper
updated the status to
in progress
This is partially being addressed with tool approvals in Agents.