Summary

Allow MSP partners to assign unique custom subdomains to each of their tenants within the Hatz MSP portal, replacing the default shared URL (e.g., msp.hatz.ai) with a tenant-specific subdomain (e.g., clientname.hatz.ai).

Problem Statement

Currently, all tenants managed through the MSP portal share the same base URL. This creates a lack of differentiation between clients and limits the MSP's ability to deliver a white-labelled or branded experience to each of their customers. From a client's perspective, logging into a generic shared URL reduces the perception of a tailored, professional service.

Proposed Solution

Introduce the ability for MSP administrators to configure a unique subdomain for each tenant they manage, using the format:

[clientname].hatz.ai

Key Requirements

Per-Tenant Subdomain Assignment

MSP admins should be able to set or edit a subdomain for each tenant from within the MSP management portal.

Subdomains should be unique across the platform to avoid conflicts.

Subdomain Routing

When a user navigates to clientname.hatz.ai, they should be automatically scoped to that tenant's environment — including branding, users, and settings.