Option to recover deleted chats (Recycle bin maybe?)
under review
D
Dustin McClure
Currently, if you delete a chat, there is no way to recover it. The exception being if you contact Hatz Support directly and they can recover it from the back-end on a case-by-case basis (no guarantees).
We would like to see the ability to restore deleted chats. Solutions could be:
- Recycle Bin. Ideally with configurable retention period
- A chat menu that moves deleted chats to the bottom and strikes them out when you delete them. You would be able to right click and restore for a period of time.
- Possibly an archive or ability to set up retention rules globally that would keep information (this would be a nice perk for compliance too).
M
Mark Leeper
Merged in a post:
Undelete or Recycling Bin for Agents, Apps, and Workflows
Jeremy
Add the ability to Undelete an Agent, App, or Workflow that was deleted by mistake. One solution would be similar to the Recycling Bin in Windows.
M
Mark Leeper
updated the status to
under review
J
Julia Carroll
Merged in a post:
Admin recover deleted chats
D
Don Brown
If a User is terminated and they maliciously delete their chats, an admin should be able to recover them (like in Outlook/Exchange).