Organization-Wide Configuration for ConnectWise Integration
J
Josh Campbell
This request is for the ability to configure the ConnectWise integration at an organization level rather than requiring each user to enter API credentials individually. At present, every user must input the company ID, public key, private key, and client developer ID before they can enable the integration. This creates unnecessary repetition and increases the exposure of sensitive credentials.
This request aims to allow an admin to enter these details once during the initial setup. Users would then only need to connect the integration to their profile without entering any key information. This reduces risk, limits access to private and public keys, and simplifies onboarding for anyone who needs to use the integration.
This improvement would strengthen security practices and streamline the experience for teams relying on ConnectWise throughout the platform.